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A QUESTION TO ASK ?

You need more information or just want to talk? You can send us a message through the form. You can also find answers to some of your questions in the FAQs below

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FAQs

Even our bags can have their own secrets

Delivery times vary depending on your region and the chosen shipping method. Generally, shipping takes between 1 to 2 business days (yes, Yannick sometimes gets lost on the way to the post office). Delivery to France takes in between 3 to 7 business days. International delivery takes about 5 to 10 business days.

Yes, cawa.me offers international delivery. Please note that delivery times may vary depending on the destination. Usually it takes about 5 to 10 business days on standard delivery.

Shipping costs depend on your delivery address and the selected shipping method. The costs will be indicated during the checkout process.

Of course! We know you'll be checking your parcel tracking every 30 minutes. So as soon as your order is shipped, you'll receive a confirmation email with a tracking number to monitor the progress of your delivery.

Our satchels are crafted with high-quality materials. We made the choice to use our Alt. Leather, a premium faux leather for its durability and its resemblance to sneakers. Every detail is carefully considered to provide a premium experience and exceptional durability.

Yes, absolutely! Our bags are designed to suit all styles and personalities. They are the perfect accessory to complement your streetwear look, whether you're male or female.

Unfortunately no. Our bags are only available in one size. To accommodate your needs and preferences, the shoulder straps are adjustable. You can request a shorter strap if needed.

Our bags are water-resistant, making them ideal for everyday use, even in rainy weather.

Cawa.me bags are crafted with high-quality materials, including our durable and easy-to-maintain Alt. Leather (our premium faux leather).

While white satchels are stylish, they are also treated to resist stains and dirt.

However, like any light-colored leather product, it is recommended to take care of your satchel by avoiding dirty or wet surfaces to maintain its new appearance longer.
For small stains, you can gently clean them with a damp cloth and mild soap. So gentle.

You’re at the right place! You ca order our bags on our official website: cawa.me. You can also visit us in our shop in Paris, or during our events.
Partners also offer our leather good products in their stores.

We offer a 15-day return policy from the date of purchase, subject to certain conditions. You can refer to our 'Return Policy' page for more information.

If you wish to make a return, you can contact us at hello@cawa.me. If your request is accepted, we will send you instructions on how and where to send your package. Please note that you will need to print the shipping label, which will be at your own expense.

We accept payments by credit card (Visa, MasterCard, American Express), as well as payments through secure services such as PayPal and Apple Pay.

Payments by cash are only accepted for in store purchases.

Of course, and it will be the most beautiful present! You can also give a gift card for the amount of your choice. If you have any special requests for gifts, feel free to contact us by email.

Alright, because you've come this far, you've earned it! Use the code LOVECAWA for a ‚ā¨10 discount on your order!

We offer customization of Cawa satchels in collaboration with artists.

For any specific requests, you can contact us by email or via the contact form.

Yes, we love collaborating with talented artists to create unique and inspiring collections.

If you're an artist and you'd like to collaborate with us, feel free to contact us to discuss this opportunity.

Cawa.me collaborates with artists to create unique pieces available for purchase. Artists are free to fully express their creativity to produce true works of art.

Let's go! At cawa.me, we love discovering new talents and collaborating to create unique things! No matter what your art is, feel free to contact us to discuss and see how we can set up this collaboration.

Cawa.me is an independent leather goods brand that offers satchels with innovative and inspiring designs. We are driven by the passion to create unique and stylish accessories that reflect the spirit of streetwear and urban fashion.

It's about valuing the diversity and personality of each individual. It's about showing that everyone is capable of surpassing their limits. It's about encouraging the expression of all styles and ideas, celebrating the diversity that makes us who we are.

Cawa.me was founded by Alexandre, a young leatherworker passionate about streetwear fashion and sneakers. He wanted to venture where no one had dared before, with a bold vision ready to break the fashion codes to give birth to a unique concept.

The project germinated in Alexandre's mind in 2019. The team was assembled in late 2022 and launched its first streetwear satchel collection, the Original Sacha, in 2023.

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